Customer Information

PATTAYA · THAILAND CUSTOMER GUIDE
CUSTOMER INFORMATION

Everything you need
to know before
sending flowers.

A simple guide to ordering flowers, providing delivery details, making payment and helping your flowers arrive where they should.

Sending flowers should
feel simple.

01 / CHOOSE

Browse

Browse our online flower collection and select the flowers or gift that you would like to send.

02 / DETAILS

Tell us where

Provide the required recipient, delivery address and contact information for your order.

03 / PAYMENT

Complete payment

Complete the payment process using your preferred payment method.

04 / DELIVERY

We deliver

Our local florist team prepares your flowers with care and arranges delivery to the destination provided.

Choose something
made for the moment.

01
Flower BouquetsFresh · Handcrafted
02
Rose BouquetsRomantic · Elegant
03
Flower ArrangementsThoughtful · Distinctive
04
Gift SetsFlowers · Gifts
05
Fruit BasketsFresh · Giftable
06
CakesCelebrations
07
Sympathy Flowers & WreathsRespectful · Thoughtful
08
Luxury Floral ArrangementsPremium · Bespoke
09
Custom Flower ArrangementsPersonal · Distinctive

Give us the details
that make delivery easy.

CUSTOMER
  • Customer name
  • Customer telephone number
  • Customer email address
RECIPIENT
  • Recipient name
  • Recipient telephone number
  • Complete delivery address
  • Hotel, condominium, hospital, office or venue
  • Room number when applicable
DELIVERY
  • Delivery date
  • Preferred delivery time
  • Personal message
IMPORTANT
  • Please check all information carefully.
  • Incorrect information may cause delivery delays.
  • Incomplete information may prevent successful delivery.

Delivered across
Pattaya.

Pattaya Florist provides flower delivery throughout Pattaya and surrounding areas.

Hotels & Resorts01
Condominiums02
Private Residences03
Offices04
Hospitals05
Restaurants06
Event Venues07
Other Locations08
Same-day delivery may be available depending on the product, delivery location, order time, flower availability and delivery schedule.

Fresh flowers
are naturally seasonal.

FRESH
FLOWERS

A little flexibility keeps your arrangement beautiful.

Fresh flowers are seasonal products and availability may change.

If a specific flower or item is unavailable, we may replace it with a suitable flower or product of equal or greater value.

We always aim to maintain the overall style, color, quality and value of the original arrangement.

Because flowers are natural products, the final arrangement may vary slightly from the photograph shown on the website.

Let the flowers
say something.

“Every flower has a message.”
Customers may include a personal message with their flower order. Please check the spelling, names and wording carefully before submitting the order. The message will be prepared according to the information provided.

Plans change.
We will do our best to help.

CHANGE YOUR ORDER

Need to make a change?

If you need to change your order, delivery address, recipient information or personal message, please contact us as soon as possible.

We will make every reasonable effort to accommodate your request. However, changes may not be possible once the flowers have been prepared or the order has entered the delivery process.

DELIVERY PROBLEMS

Help us deliver successfully.

If the recipient is unavailable, our delivery team may contact the recipient using the telephone number provided.

Delivery may be affected by incorrect addresses, unavailable recipients, hotel or hospital procedures, traffic, weather, or circumstances beyond our reasonable control.

09 / CUSTOMER SUPPORT

We're here to make
sending flowers easy.

Hours 09:00 AM — 08:00 PM
PATTAYA · THAILAND

Flowers worth sending.

Fresh flowers, thoughtfully arranged and delivered across Pattaya for the moments that matter.

SHOP FLOWERS →